Family dentistry in Richmond·Open Saturdays 9am–3pm·Dental emergency? Same-day visits — call (832) 612-2831

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Frequently asked questions

Quick answers about appointments, insurance, prices, treatments, emergencies and care for children and seniors.

Front desk at Richmond Dental Care

At a glance

Richmond Dental Care is at 8019 W Grand Pkwy S, Suite 1055, Richmond, TX 77407, open Tuesday, Wednesday and Saturday, 9am–3pm. We’re in network with dental PPO plans from nine carriers, including MetLife, Cigna and Delta Dental, and accept all other PPO plans, Medicare Advantage dental plans and children’s Medicaid/CHIP. Without insurance, new patient visits start at $49.

Can’t find your question? Call (832) 612-2831 or see contact details.

TopicQuick answer
HoursTue, Wed, Sat 9am–3pm
EmergenciesSame day during office hours; call first
New patient visitFrom $49
InsuranceIn network with all PPO plans, Medicare Advantage dental, children’s Medicaid/CHIP
FinancingCherry, Sunbit, CareCredit; FSA/HSA
LanguagesEnglish, Spanish, Gujarati, Hindi
Richmond Dental Care waiting room

The answers below are grouped by topic. For details on a specific treatment, follow the links to its page, or see all our dental services. Our dentists also review a library of patient guides on common questions.

Appointments and hours

Most questions we get by phone are about when we are open and how to get started. We are a small office with two dentists and set days, so booking ahead, especially for Saturday, gives you the best choice of times.

Are you accepting new patients?

Yes. You can call (832) 612-2831 or book online. No referral is needed. See new patient information.

What are your office hours?

We are open Tuesday, Wednesday and Saturday, 9am–3pm. We are closed Monday, Thursday and Sunday. Friday is an admin day, 9am–3pm: our office staff are working, but there are no patient appointments.

Are you open on Saturday?

Yes, every Saturday 9am–3pm. Cleanings, exams, emergencies, fillings and crown visits can all be scheduled on Saturday. See Saturday dentist in Richmond.

What should I bring to my first visit?

A photo ID, your insurance card and a list of your medicines. Forms are completed at your visit, so arrive about 15 minutes early.

What languages do you speak?

Our team speaks English, Spanish, Gujarati and Hindi. Tell us your preferred language when you book so we can help you in it.

Insurance, prices and payment

We want you to know the cost before treatment starts. We check insurance before your visit, publish self-pay prices for new patient visits and several common treatments, and give a written estimate for everything else. We’re in network with dental PPO plans from MetLife, Cigna, Delta Dental, UnitedHealthcare, Principal, Sun Life, Guardian, Best Life and Ameritas.

What insurance do you accept?

We’re in network with dental PPO plans from MetLife, Cigna, Delta Dental, UnitedHealthcare, Principal, Sun Life, Guardian, Best Life and Ameritas (for Delta Dental, the Delta Dental PPO network). We’re also in network with all other PPO plans (call us and we’ll check your benefits). We accept Medicare Advantage plans with dental benefits, and Texas Medicaid/CHIP for children through DentaQuest, MCNA and UHC Dental. We are not in network for adult Medicaid. See insurance.

Does Medicare cover dental care?

Original Medicare (Parts A and B) does not cover routine dental care. Many Medicare Advantage plans include dental benefits, and we accept those plans.

How much does a new patient visit cost without insurance?

$49 for a limited exam with a panoramic X-ray and an X-ray of the problem area, $99 for a comprehensive exam with X-rays, or $179 with a basic cleaning. See dental prices.

Do you offer financing?

Yes. We accept Cherry, Sunbit and CareCredit, and you can use FSA or HSA cards. See financing.

Treatments we offer

We handle most general dental care in our own office, from fillings to root canals, crowns, dentures, extractions and single implants. We are also honest about what we don’t do, so you can plan the right next step.

Can I get a crown in one visit?

No. Crowns take two visits, and the final crown is placed about 5 days after the first visit. Saturday crown visits are available. See dental crowns.

Do you do root canals on molars?

Yes. We do root canals in-office, including on molars. See root canal therapy.

Do you place braces?

No. We don’t place braces; for braces we refer you to an orthodontist.

Do you offer sleep or IV dentistry?

No. We use local anesthetic (numbing) only. Tell us if you feel nervous so we can explain each step and go at your pace.

What kind of fillings do you use?

We place tooth-colored composite fillings only. See dental fillings.

Emergencies

Dental pain rarely waits for a convenient day. We keep room for same-day emergency visits during office hours, but we do not have an after-hours line, so it helps to know what to do when we are closed.

Do you see dental emergencies the same day?

Yes, during office hours (Tuesday, Wednesday and Saturday, 9am–3pm). Call first so we can fit you in. See emergency dental care.

What should I do if a tooth is knocked out?

Pick it up by the crown (the white part), not the root. Rinse it gently, put it back in the socket if you can, or keep it in milk, and call us right away. A knocked-out tooth has the best chance if it is put back within about an hour.

What if I have an emergency when you are closed?

We do not have after-hours service. Follow first-aid steps and call when we open. Go to the ER or call 911 for spreading facial swelling, trouble breathing or swallowing, high fever, uncontrolled bleeding or a possible broken jaw.

Children and seniors

We see patients of all ages. As a family practice we see children from age 1 for checkups and treatment such as fillings, and for older adults we focus on keeping natural teeth healthy and making dentures fit and work well.

At what age should my child first see a dentist?

By the first tooth or first birthday, whichever comes first.

What care do you provide for children?

From age 1, we do exams, cleanings, fluoride and sealants, and we treat cavities with fillings and do extractions in our office. If a child needs to be sedated for treatment, we refer you to a pediatric dentist.

Do you see seniors and denture wearers?

Yes. We see older adults for checkups, gum care, full and partial dentures, crowns and more. See senior dentistry.

When to call us

Call (832) 612-2831 if you have tooth pain, swelling, a broken or knocked-out tooth, or bleeding that won’t stop. We see emergencies the same day during office hours: Tuesday, Wednesday and Saturday, 9am–3pm.

Family dentistry · New patients welcome

Open Saturdays. Same-day emergencies.

Care for the whole family, kids from age 1 to seniors. Tuesday, Wednesday & Saturday, 9am–3pm (phones answered Fridays). No insurance? $49 new-patient exam with X-rays. Hablamos español.