Last updated: October 2026
These Terms and Conditions explain the rules for using the Richmond Dental Care website and our services. Richmond Dental Care is operated by Smilingmint PLLC. By using our website or services, you agree to these terms. If you do not agree, please do not use our website or services.
Contact information
- Richmond Dental Care, 8019 W Grand Pkwy S, Suite 1055, Richmond, TX 77407
- Email: info@richmond-dentalcare.com
- Phone: (832) 612-2831
- Website: richmondtxsmiles.com
Appointments and cancellations
- Appointments: please schedule in advance by phone or through our online booking. For dental emergencies, call first; same-day emergency visits are offered during office hours when available.
- Cancellations: to cancel or reschedule, please let us know at least 24 hours in advance. Late cancellations may result in a cancellation fee.
- Missed appointments: missing an appointment without notice may result in a fee or a deposit requirement for future appointments.
Payments and insurance
- Accepted payments: cash, credit and debit cards, FSA/HSA cards, and payment from insurance plans we work with.
- Insurance: we check your benefits before your visit as a courtesy, but a benefits check is an estimate and not a guarantee of payment. You are responsible for any amount your plan does not pay, including deductibles, co-insurance and non-covered services.
- Financing: third-party financing through Cherry, Sunbit and CareCredit is available to eligible patients, subject to each lender’s terms. See financing options.
- Estimates: for treatment without a published price, we provide a written estimate before treatment. Published prices are listed on our dental prices page and may change.
No guarantee of results
Dental outcomes vary with each person’s health, habits and circumstances. We work to achieve the best possible result, but we cannot guarantee a specific outcome for any treatment or procedure.
Website use
- General information only: content on this website is for general educational purposes and is not a substitute for an examination, diagnosis or advice from a dentist. It may be updated from time to time, and we do not guarantee that all content is complete, current or error-free.
- Online appointments: when booking online, please make sure your details are accurate. Online booking is provided through a third-party service, and we may confirm or reschedule requested appointments based on availability.
- No emergency use: do not use email for urgent problems. Call us during office hours, or call 911 or go to the nearest emergency room for a medical emergency.
Limitation of liability
To the extent permitted by law, Richmond Dental Care is not responsible for any indirect, incidental or consequential damages arising from the use of our website or reliance on its content.
Patient responsibilities
We ask all patients to:
- Treat our team and other patients with respect.
- Provide accurate and current personal, insurance and medical history information.
- Follow the post-treatment instructions they are given, such as our aftercare guides.
Failure to follow these guidelines may result in the end of the patient relationship, in line with professional and legal requirements.
Third-party services
Some treatments involve outside dental laboratories or other third-party services, and our website links to third-party services such as online booking and financing. Richmond Dental Care is not responsible for delays or problems caused by third-party providers, or for the content and policies of third-party websites.
Privacy
Your use of our website is also governed by our Privacy Policy. Patient health information is handled as described in our HIPAA Notice of Privacy Practices.
Changes to these terms
We may update these Terms and Conditions at any time. Changes take effect when posted on this page. Please check this page periodically.
Questions about these terms? Call (832) 612-2831 or email info@richmond-dentalcare.com.