Short answer
Get care the same day for severe or worsening tooth pain, swelling, a knocked-out or loose permanent tooth, a broken tooth with pain, or bleeding that won’t stop. Small chips, a lost filling without pain and mild sensitivity can usually wait for a regular visit within a few days. Go straight to the ER or call 911 for spreading facial swelling, trouble breathing or swallowing, high fever, uncontrolled bleeding or a possible broken jaw.
What counts as a dental emergency?
A dental emergency is any problem that can cause lasting damage, spread infection or keep getting worse if you wait. Pain alone isn’t the only signal. Swelling, fever and trauma matter just as much, and some infections are dangerous even when the pain is manageable.
Emergency, urgent or safe to wait?
| Situation | How soon | Where to go |
|---|---|---|
| Facial swelling spreading to eye, jaw or neck | Now | ER or 911 |
| Trouble breathing or swallowing | Now | ER or 911 |
| Possible broken jaw after a fall or hit | Now | ER |
| Bleeding that won’t stop with 15–20 minutes of firm pressure | Now | ER if it continues |
| Knocked-out adult tooth | Within about an hour | Dentist if open; otherwise ER |
| Severe toothache, gum swelling or abscess without spreading swelling | Same day | Dentist |
| Broken tooth with pain or a pink or red spot showing | Same day | Dentist |
| Lost crown or filling with no pain | Within a few days | Dentist |
| Small chip with no pain | Next routine visit | Dentist |
| Mild sensitivity to cold that fades quickly | Next routine visit | Dentist |
Which problems need care today?
Severe or worsening tooth pain
Throbbing pain that wakes you up, lingers after hot or cold, or doesn’t ease with over-the-counter pain relievers often means the nerve is inflamed or infected. It rarely fixes itself. Treatment may involve a root canal or, if the tooth can’t be saved, an extraction.
Swelling or a dental abscess
A swollen gum, a pimple-like bump that leaks bad-tasting fluid, or a puffy cheek usually means infection. Don’t try to pop or drain it yourself; our article on popping a gum abscess explains why. Swelling that spreads, or comes with fever, needs the ER.
A knocked-out or loose permanent tooth
A knocked-out tooth has the best chance of saving if it is put back within about an hour.
- Pick the tooth up by the crown (the white part), not the root.
- If it’s dirty, rinse it briefly with milk or water. Don’t scrub it.
- Try to place it back in the socket and bite gently on a clean cloth.
- If you can’t, keep it in milk or tucked in your cheek (not for young children, who might swallow it).
- Call us right away. Don’t try to replant a baby tooth.
A broken tooth with pain
If a break hurts, exposes a pink or red spot, or happened in an accident, it needs prompt care to prevent infection. Save any pieces in a clean container. If a broken tooth cannot be saved, see when emergency tooth extractions are necessary.
Which problems can usually wait a few days?
- A small chip with no pain or sharp edge. Cover a sharp edge with sugar-free gum or dental wax until we can smooth or bond it.
- A lost filling or crown without pain. Keep the crown, avoid chewing on that side and call for a visit soon.
- Mild sensitivity that comes and goes. A sensitivity toothpaste can help until your exam.
- Mild gum soreness from food stuck between teeth. Floss gently and rinse with warm salt water.
“Can wait” means days, not months. Any of these can turn into a bigger problem if you leave it.
Should you go to the ER or the dentist?
The ER is the right place for anything that affects your breathing, swallowing or airway, a possible broken jaw, uncontrolled bleeding, high fever or swelling that is spreading. Hospitals can stabilize you and treat a serious infection, but they usually can’t fix the tooth itself. You will still need a dentist afterward.
For most tooth and gum problems without those warning signs, a dentist is the better choice because we can treat the cause.
How do emergency visits work at Richmond Dental Care?
We offer same-day emergency visits during office hours: Tuesday, Wednesday and Saturday, 9am–3pm. Please call first so we can make room for you. We don’t have an after-hours line. If something happens when we’re closed, follow the first-aid steps here, call us as soon as we open, and use the ER for the warning signs above.
See our emergency dental care page and our guide to after-hours and weekend dental care for more.
What can you do before you get to a dentist?
- Rinse with warm salt water to keep the area clean.
- Use a cold pack on the outside of your cheek, 15–20 minutes at a time.
- Take an over-the-counter pain reliever as the label directs. Don’t put aspirin on the gum, as it can burn the tissue.
- Press gently with clean gauze to control bleeding.
- Avoid chewing on the sore side, and keep your head raised when you lie down.
How can you prevent dental emergencies?
Many emergencies start as small problems that were easy to fix. Regular checkups and cleanings catch cavities and cracks early. A sports mouth guard protects teeth during contact sports, and a night guard helps if you grind.
When to call us
Call us the same day for a bad toothache, gum swelling without breathing trouble, a broken or knocked-out tooth, or a lost crown that hurts. If we’re closed, follow the first-aid steps above and go to the ER for spreading swelling, trouble breathing or swallowing, high fever, uncontrolled bleeding or a possible broken jaw. Call (832) 612-2831 — we’re open Tuesday, Wednesday and Saturday, 9am–3pm.
Frequently asked questions
No. A brief twinge with cold can usually wait for a routine visit. Pain that is severe, constant, wakes you at night or comes with swelling or fever should be seen the same day.
Yes. An untreated abscess can spread into the jaw, face and neck. Spreading swelling, fever or trouble swallowing is a reason to go to the ER right away.
Please call first. We offer same-day emergency visits during our Tuesday, Wednesday and Saturday hours, and calling ahead lets us fit you in.
Yes. Call first, and during office hours we can usually see your child the same day and treat problems such as cavities or a tooth that needs to come out. If a child needs sedation for treatment, we refer you to a pediatric dentist.
We’re closed Sundays and don’t have an after-hours line. Use first aid, call us when we open on Tuesday, and go to the ER for any serious warning signs.
Sources
This guide is general information, not a diagnosis. Every mouth is different — the right treatment for you depends on an exam.

